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Our Basic plan provides your organization with all of the critical monitoring, maintenance, optimization and updates that your network needs to operate in an optimal, secure and efficient state.
| Monitoring and Maintenance | |
| Advanced Remote Server / Workstation Monitoring | |
| Network Device Monitoring | |
| Security / Intrusion Monitoring (Hardware Dependent) | |
| Preventive Maintenance | |
| System Performance and Speed Optimization
(Defrags, CHKDSK, Temp File Cleanup, etc.)
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| Patch Management (Windows, Office, Adobe, Java, Chrome, Firefox, AntiVirus, Firewall, etc.) |
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| Monthly Network Health Report | |
| Labor | |
| Email Support | Hourly Rates Apply |
| Help Desk | Hourly Rates Apply |
| 8-5 ER Support | Hourly Rates Apply |
| 24/7 ER Support | Hourly Rates Apply |
| Onsite Support | Hourly Rates Apply |
| Remote / Phone Support | Hourly Rates Apply |
| 2 Hour SLA | 4 Hour SLA |
| Break / Fix Repair | Hourly Rates Apply |
| Comprehensive IT Infrastructure & Project Mgt. (Phone, Audio / Video, Security, Access Controls, etc.) |
Hourly Rates Apply |
| ISP Management | Hourly Rates Apply |
| Monthly Service reports | |
| Annual IT Review | Hourly Rates Apply |
| Procurement Services | |
| IT Policy / Process Consulting | Hourly Rates Apply |
| Services | |
| Client Portal Access | |
| Asset Management | Hourly Rates Apply |
| Printer Monitoring, Management and Updates | Hourly Rates Apply |
| Hosted Exchange | Monthly Rates Apply |
| Web Hosting | Monthly Rates Apply |
| Hosted PBX Phone Systems | Subription Rates Apply |
| Custom Web & App Development & Design | Hourly Rates Apply |
| Search Engine Optimization, Social Media, & Blog Design | Hourly Rates Apply |
| Virtual CIO | Hourly Rates Apply |
| Back-up | |
| Off-Site Remote Back-up | Subscription Rates Apply |
| Backup Management / Validation | Hourly Rates Apply |
| Disaster Recovery Implementation / Management and Validation | Subscription Rates Apply |
| Security | |
| Realtime Spam / Virus / Malware Protection Filtering and Monitoring | Subscription Rates Apply |
| Security / Intrusion Monitoring (Hardware Dependent) | |
| AntiVirus / Malware Scans and Reporting | Subscription Rates Apply |
| Firewall, Router, Switch, Access Point Management and Updating | Hourly Rates Apply |
| Internet Content Filtering | Subscription Rates Apply |
| Smart Host Email Relay Service | Subscription Rates Apply |